Direct Support Professional

Job description

Job description

Direct Support Professional

Are you looking for meaningful work to live your passion for making a difference? Do you enjoy being active, teaching new skills, and supporting others to live full lives in their communities? At E3 Community Services, we go beyond compliance to commitment to support persons with disabilities live full and meaningful lives.

We are looking for Direct Support Professionals (DSPs) to join our team!

Position Overview

Direct Support Professionals are responsible for supporting individuals with varying behavioural and neurodivergent needs and/ or high medical need individuals. This role implements and encourage appropriate routines, behavioural programming, provides personal care support and promotes independence, self-regulation, and community engagement through trauma-informed and person-directed approaches.

Key Responsibilities

· Provide individualized person-directed support to people with diverse needs by implementing appropriate interventions, evidence-informed strategies, and tailored programming. In some cases this may include supporting medically fragile persons, including delegated controlled acts and medication administration

· Use lifts and mobility devices safely and appropriately

· Provide personal care, hygiene assistance, and support with ADLs

· Work collaboratively with health care teams, families, and peers

· Promote belonging through meaningful home and community participation

· Submit expenses via Concur and complete daily documentation

· Respond appropriately to behavioural escalations and crisis situations

· Participate in daily living tasks, including cooking, cleaning, and laundry

· Administer medications as required

· Encourage involvement in meaningful community activities and relationships

· Collaborate with internal teams and external professionals (for example, behaviour therapists)

· Update daily notes using company software such as ShareVision

· Monitor email and other communications to ensure awareness

· Proactive problem solving

· Document daily support and progress per QAM and MCCSS guidelines

· Book and attend medical or other appointments, coordinate vehicle use

· Complete administrative tasks, including expenses (Concur) and notes

· Adhere to compliance under OHSA, AODA, and the Ontario Human Rights Code

What we are looking for

· Human Services diploma (DSW, SSW, PSW) or equivalent experience is an asset

· Demonstrated ability to support vulnerable individuals with compassion and respect

· Knowledge and understanding of best practices related to supporting individuals with varying behavioural and neurodivergent needs

· Knowledge of trauma-informed care and experience managing crisis situations

· Strong computer, time management, and communication skills

· Ability to navigate multiple, sometimes competing priorities

· Attention to detail, responsiveness, and ability to follow direction

· Ability to think critically and problem solve

· Willingness to contribute positively to workplace culture and team collaboration

· Satisfactory Vulnerable Sector Police Check

· Valid Ontario G Driver’s Licence and reliable transportation

· Physical ability to support individuals and use mechanical lifts as required

What we offer

· 12-hour shifts – 7 out of every 14 days, with every other weekend off

· Three (3) weeks of vacation

· Paid personal and float time

· Comprehensive extended health, dental, life, and accident insurance

· RRSP Matching Program

· Employee Assistance Program (EAP)

· Ongoing paid training in Emergency First Aid, Non-Violent Crisis Intervention, trauma-informed care, and more

· A supportive work culture with opportunities to grow!

Accommodation will be provided in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

E3 is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity, and it is our priority to ensure a barrier-free recruitment and selection process.

If you are contacted for a position, please notify your E3 Recruiter of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially.

We thank all respondents for their applications but only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: From $23.84 per hour

Additional pay:

• Overtime pay

Benefits:

• Employee assistance program
• Wellness program

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Overtime
• Weekends as needed

Ability to commute/relocate:

• Collingwood, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Working with persons with developmental disabilities: 1 year (preferred)

Licence/Certification:

• Non-Violent Crisis Intervention (preferred)
• G Drivers Licence (preferred)
• Emergency First Aid with CPR and AED (preferred)

Location:

• Collingwood, ON (preferred)

Work Location: In person