Agency Response to COVID-19: June 26, 2020


June 26, 2020

To Employees, Parents, Families, Caregivers and Directors of the Board

NEW: The Ontario Emergency Order is extended to July 15. Our sector will likely see some of the orders continue to be extended.

The province has reported less than 200 new cases per day over the last week, with decreasing numbers of hospitalized persons. The key to maintaining the downward trend is to continue with physical distancing, frequent handwashing, frequent cleaning of high touch surfaces and wearing masks when physical distancing is not possible (stores, public transit).

Family visits must be approved by the manager and scheduled as per SOP. The manager or team lead will be present for family screening while the house employee will support the individuals. Masking is mandatory and no touching can occur at this stage. This may change in the future but currently these are the guidelines.

The Risk Review Committee is working on a standard operating procedure to start accessing the community safely. While we are in a vacation area, the volume of people coming to the area is starting to increase. It is important that we ensure physical distancing to protect our population.

The ReUse Centre will re-open on July 2nd. Masking will be required by all clients. Processes are in place for the safety of staff and clients.

Oasis by the Bay will receive its first guests July 1. New processes have been developed to keep guests and staff safe, as well as residents in the home. Guests will be informed of the new processes before arriving.

Tots’n’Tykes Child Care Centre will be redeveloped to meet the strict guidelines, as per the MOH and SMDHU. A working group will be developed.

Return to Work employees will receive an orientation to new processes prior to accessing any E3 location. and in addition will require a negative Covid-19 test within the previous two weeks of their return date.

The E3 Community Garden continues to evolve at Poplar side road. Vegetables are growing: potatoes, beans, beets, onions, …. Please remember that entrance to the house is not permitted. Produce will be grown for use in the homes later this summer!

Follow social media for features in different magazines around our area, featuring the work that is done in our community. #WeAreE3

Please wash cloth masks daily or even after 4 hours of use. Regular washing machine will remove traces of virus. To prevent bacteria growth, you can also boil your non-medical facial covering for 10 minutes, then hang to dry. You are strongly encouraged to mask when going out shopping.

Town halls will continue to occur every Thursday. We will alternate between 3:15 PM and 7:15 AM.

We want to thank all employees at all levels- Direct Support Professionals in the home and community, the administrative team organizing logistics, managers who are available and children and family services available to parents and caregivers during this challenging period of history.

Individuals we support
• PLEASE INFORM MANAGEMENT SHOULD SOMEONE NOT BE WELL IN THE HOME. This is the normal practice at any other time as individuals will get sick. We need to ensure that they stay healthy.
• Family visits are suspended until further notice
• Practice physical distancing in the homes. Move furniture around to provide distance and stagger mealtimes to avoid close contact.
• Physical distancing should be practiced in vehicles as well. Few individuals should travel together and all surfaces should be cleaned after the drive
• All utensils, bowls should be individualized. No sharing of snack bowls. The dishwasher should be used for all dishes.
• Please record every individual’s temperatures morning and evening. This should be done in daily notes in Sharevision. If the person’s temperature is above the norm, please contact your manager. Normal temperature is 36.5 to 37.2 Celcius.

• PLEASE DO NOT GO TO WORK SICK. Call your manager.
• Surgical masks are to be worn at all times in homes and when out with individuals, such as in cars or even walking. Please use only one mask per shift. Mask MUST be put on upon entrance into the home, after hand washing, at the door. Please do not walk through common areas without a mask on. Please review the PPE videos and ensure you record the viewing and understanding.
• Physical distance from each other in the homes. Move furniture around to provide distance and stagger mealtimes to avoid close contact.
• Physical distancing should be practiced in vehicles as well. Few individuals should travel together and all surfaces should be cleaned after the drive
• Cleaning practices:
o Night and day shift employees should clean together at the beginning and end of shift. This will result in a clean setting for the new staffing group. The process should take you approximately 10 minutes. Use Spray 9 for its anti-virus properties
o Ensure indoor and outdoor doorknobs are cleaned, as well as high touch items like remote controls, light switches
o Ensure that offices are also cleaned o Dishes should be cleaned with appropriate practices and following infection control practices.

Children Services
• Virtual activities with EarlyON are on Facebook and through virtual classroom/support! You can also call the Centre in Collingwood or Alliston. Both sites remain open.
• EarlyON virtual calendar is up! Follow on FB and visit the E3 website for more information.

Basic information
• Please wash hand with soap and water, 20 seconds, using a proven hand washing technique.
• Surfaces should be cleaned twice daily according to protocol.
• Public Health distancing measures will remain in place for the foreseeable future.

Our sources

Practice Good Respiratory Etiquette
• Wash your hands often with soap and water, for 20 seconds, or use hand sanitizer when soap and water are not available;
• Avoid touching your eyes, nose, and mouth unless you have just washed your hands with soap;
• Cover your coughs and sneezes with a tissue or your arm, not your hand;
• If you or a member of your family are sick, stay home. And please, do not visit our programs or residences to limit the chance those in our care from becoming ill.

Your Steering Committee:

Christine Vallis-Page Scott Kelly Peter Doner
Tracy Nancekivell Patricia Green Lori McKean
Heather Grasman Deborah Sauvé (JH&SC) Irene Currie(JH&SC)
Salvina Lutz (JH&SC) Kim Saunders Nancy MacDonald
Cindy Boyce Robin Galati Melanie Cathcart
Shannon Mathieson

Visit our website for all the memos under about us > news.

Keep in mind that directions will change rapidly and will require fluidity. These are unusual times and we are thankful for your continued support.


We thank you for your dedicated work and support to some of our most vulnerable Ontarians.

Best regards,

Christine Vallis-Page