Agency Response to COVID-19: June 30, 2020


June 30, 2020

To Employees, Parents, Families, Caregivers and Directors of the Board

NEW: Enjoy a safe and healthy Canada Day celebration with your close circle. Various virtual activities are offered. Have a great time in your backyard or at the park, physically distancing, for a nice meal with family or close friends within your social circle. Join the fireworks celebration virtually at 10pm local time.

You can also access Canada Day activity packages ranging from outdoor/indoor activities, traditional Canadian recipes such as blueberry cobbler or a selection from the Metis Cookbook, such as bannock, arts and culture Maple Leaf celebration kit, Peace Tower or Beaver Celebration kits. Check it out!

Staying virtually local? Check our own celebrations. Be sure to enter to win in the contest of giveaways!

The Ontario government is celebrating Canada Day by offering free day use at all provincial parks, and beginning on July 4, 2020, the province is offering free fishing for two weeks, double the length of last year. In addition, numerous Ontario attractions have special virtual experiences and events planned for July 1, 2020 which will help showcase Ontario’s artistic and musical excellence.

On June 24, Ontario announced the extension of the Declaration of Emergency to July 15, allowing the province to continue to make or amend emergency orders under the Emergency Management and Civil Protection Act. The government continues to review all these emergency orders to determine when and if it is safe to amend or lift them as restrictions are eased and more places in the province reopen in a safe and measured way. It is likely that our Emergency Order for the sector continues to be extended. As noted in the phases 1-2-3 of re-opening of province, we note that the protection of vulnerable individual remains a guiding principle.

The province has reported less than 200 new cases per day over the two week, with decreasing numbers of hospitalized persons. The key to maintaining the downward trend is to continue with physical distancing, frequent handwashing, frequent cleaning of high touch surfaces and wearing masks when physical distancing is not possible (stores, public transit). We did see a spike in cases in
the Windsor region and we need to realize that the pandemic is not over, as witnessed with our neighbours south of the border.

Family visits must be approved by the manager and scheduled as per SOP. The manager or team lead will be present for family screening while the house employee will support the individuals. Masking is mandatory and no touching can occur at this stage. This may change in the future but currently these are the guidelines.

The ReUse Centre opens in 2 days on July 2nd. Masking will be required by all clients. Processes are in place for the safety of staff and clients. Hours are 9am to 4pm Monday to Saturday, closed on Sunday.

Oasis by the Bay will receive its first guests July 1. New processes have been developed to keep guests and staff safe, as well as residents in the home. Guests will be informed of the new processes before arriving. We have enhanced laundry processes and regular kitchen utensils and dishes will not be available this season. Small appliances are limited and will be quarantined for 3 days before being back in circulation. Physical distancing will be in place through marking and staggering of rooms. A minimum stay will be required.

There are some observations (trends in New York state) regarding the transmission of COVID-19 to people with developmental disabilities that they may be 4 times more likely to develop the disease and 2.5 times more likely to pass away from the disease. That is why we maintain our very stringent processes.

Tots’n’Tykes Child Care Centre will be redeveloped to meet the strict guidelines, as per the MOH and SMDHU. A working group will be developed.

The Peak FM interview will take place monthly on a variety of topics. Next week, listen for the ReUse ad as well as the interview. Follow social media for features in different magazines around our area, featuring the work that is done in our community. #WeAreE3

Please wash cloth masks daily or even after 4 hours of use. Regular washing machine will remove traces of virus. To prevent bacteria growth, you can also boil your non-medical facial covering for 10 minutes, then hang to dry. You are strongly encouraged to mask when going out shopping.

Town halls will continue to occur every Thursday. We will alternate between 3:15 PM and 7:15 AM.

We want to thank all employees at all levels- Direct Support Professionals in the home and community, the administrative team organizing logistics, managers who are available and children and family services available to parents and caregivers during this challenging period of history.

Individuals we support
• PLEASE INFORM MANAGEMENT SHOULD SOMEONE NOT BE WELL IN THE HOME. This is the normal practice at any other time as individuals will get sick. We need to ensure that they stay healthy.
• Family visits are suspended until further notice
• Practice physical distancing in the homes. Move furniture around to provide distance and stagger mealtimes to avoid close contact.
• Physical distancing should be practiced in vehicles as well. Few individuals should travel together and all surfaces should be cleaned after the drive
• All utensils, bowls should be individualized. No sharing of snack bowls. The dishwasher should be used for all dishes.
• Please record every individual’s temperatures morning and evening. This should be done in daily notes in Sharevision. If the person’s temperature is above the norm, please contact your manager. Normal temperature is 36.5 to 37.2 Celcius.

• PLEASE DO NOT GO TO WORK SICK. Call your manager.
• Surgical masks are to be worn at all times in homes and when out with individuals, such as in cars or even walking. Please use only one mask per shift. Mask MUST be put on upon entrance into the home, after hand washing, at the door. Please do not walk through common areas without a mask on. Please review the PPE videos and ensure you record the viewing and understanding.
• Physical distance from each other in the homes. Move furniture around to provide distance and stagger mealtimes to avoid close contact.
• Physical distancing should be practiced in vehicles as well. Few individuals should travel together and all surfaces should be cleaned after the drive
• Cleaning practices:
o Night and day shift employees should clean together at the beginning and end of shift. This will result in a clean setting for the new staffing group. The process should take you approximately 10 minutes. Use Spray 9 for its anti-virus properties
o Ensure indoor and outdoor doorknobs are cleaned, as well as high touch items like remote controls, light switches
o Ensure that offices are also cleaned o Dishes should be cleaned with appropriate practices and following infection control practices.

Children Services
• Virtual activities with EarlyON are on Facebook and through virtual classroom/support! You can also call the Centre in Collingwood or Alliston. Both sites remain open.
• EarlyON virtual calendar is up! Follow on FB and visit the E3 website for more information.

Basic information
• Please wash hand with soap and water, 20 seconds, using a proven hand washing technique.
• Surfaces should be cleaned twice daily according to protocol.
• Public Health distancing measures will remain in place for the foreseeable future.

Our sources

Practice Good Respiratory Etiquette
• Wash your hands often with soap and water, for 20 seconds, or use hand sanitizer when soap and water are not available;
• Avoid touching your eyes, nose, and mouth unless you have just washed your hands with soap;
• Cover your coughs and sneezes with a tissue or your arm, not your hand;
• If you or a member of your family are sick, stay home. And please, do not visit our programs or residences to limit the chance those in our care from becoming ill.

Your Steering Committee:

Christine Vallis-Page Scott Kelly Peter Doner
Tracy Nancekivell Patricia Green Lori McKean
Heather Grasman Deborah Sauvé (JH&SC) Irene Currie(JH&SC)
Salvina Lutz (JH&SC) Kim Saunders Nancy MacDonald
Cindy Boyce Robin Galati Melanie Cathcart
Shannon Mathieson

Visit our website for all the memos under about us > news.

Keep in mind that directions will change rapidly and will require fluidity. These are unusual times and we are thankful for your continued support.


We thank you for your dedicated work and support to some of our most vulnerable Ontarians.

Best regards,

Christine Vallis-Page