Agency Response to COVID-19: June 5, 2020


June 5th, 2020

To Employees, Parents, Families, Caregivers and Directors of the Board

NEW: Free course: Mind Control: Managing your Mental Health during Covid-19, by Dr Joordens. The course is about 3 hours and easy to understand:

The State of Emergency in Ontario is extended until June 30th. The emergency order is in place until June 9th. All our processes remain in place and there are no changes. It is likely that it will continue being extended for the vulnerable sector.

The guidance for congregate settings for vulnerable people document has been published by the Government of Ontario. E3 is following the practices, similar to LTC facilities.

The ReUse Centre is set to re-open on July 2nd. In order to respect the public health guidelines for Covid-19, we will reorganize the store to follow a certain direction, practicing physical distancing, encourage the wearing of mask by clients, install plexiglass barriers at the cashier desk, encourage sanitizer use. The staff will wear masks. The silent auction will be on hold for now and a new website with online selling is being developed. Donations are not currently accepted.

PPE is being tracked at the ministry level to ensure availability should anyone need it in the case of an outbreak.

Update St John’s Ambulance guide for CPR during Covid times. Compression only, while wearing a surgical face mask and gloves, is recommended. Also recommended is to cover the nose and mouth with a cloth to prevent escape of fluids and moist air during compression, providing a level of protection for the intervener.

Some guidelines have been shared regarding family visits. There is high degree of discomfort to allow this to happen given the proximity that our folks like to have. Across the province, visits have not been able to be had. This also provides a much higher level of protection for our valuable staff, keeping them safe and healthy.

New grocery lists have been created in Team to allow for easy access for all, facilitation the ordering and delivery of food. Please talk to the team leads with you have questions.

HRS is developing online training for our various mandatory courses and also for hiring. Stay tune for the process.

A book club is being started. Please contact Tracy Nancekivell for more information.

The E3 Community Garden is now ready to be planted at Poplar side road. Sites or employee families can stake a plot at their own convenience. Please remember that entrance to the house is not permitted. Produce will be grown for use in the homes later this summer!

Follow social media for regular updates.

Pandemic Pay has been paid for the first installment.

Tots’n’Tykes will remain closed until further notice. Please wash cloth masks daily or even after 4 hours of use. Regular washing machine will remove traces of virus. To prevent bacteria growth, you can also boil your non-medical facial covering for 10 minutes, then hang to dry.

Town halls will continue to occur every Thursday. We will alternate between 3:15 PM and 7:15 AM.

We want to thank all employees at all levels- Direct Support Professionals in the home and community, the administrative team organizing logistics, managers who are available and children and family services available to parents and caregivers during this challenging period of history.

Individuals we support
• PLEASE INFORM MANAGEMENT SHOULD SOMEONE NOT BE WELL IN THE HOME. This is the normal practice at any other time as individuals will get sick. We need to ensure that they stay healthy.
• Family visits are suspended until further notice
• Practice physical distancing in the homes. Move furniture around to provide distance and stagger mealtimes to avoid close contact.
• Physical distancing should be practiced in vehicles as well. Few individuals should travel together and all surfaces should be cleaned after the drive
• All utensils, bowls should be individualized. No sharing of snack bowls. The dishwasher should be used for all dishes.
• Please record every individual’s temperatures morning and evening. This should be done in daily notes in Sharevision. If the person’s temperature is above the norm, please contact your manager. Normal temperature is 36.5 to 37.2 Celcius.

• PLEASE DO NOT GO TO WORK SICK. Call your manager.
• Surgical masks are to be worn at all times in homes and when out with individuals, such as in cars or even walking. Please use only one mask per shift. Mask MUST be put on upon entrance into the home, after hand washing, at the door. Please do not walk through common areas without a mask on. Please review the PPE videos and ensure you record the viewing and understanding.
• Physical distance from each other in the homes. Move furniture around to provide distance and stagger mealtimes to avoid close contact.
• Physical distancing should be practiced in vehicles as well. Few individuals should travel together and all surfaces should be cleaned after the drive
• Cleaning practices:
o Night and day shift employees should clean together at the beginning and end of shift. This will result in a clean setting for the new staffing group. The process should take you approximately 10 minutes. Use Spray 9 for its anti-virus properties
o Ensure indoor and outdoor doorknobs are cleaned, as well as high touch items like remote controls, light switches
o Ensure that offices are also cleaned o Dishes should be cleaned with appropriate practices and following infection control practices.

Children Services
• Virtual activities with EarlyON are on Facebook and through virtual classroom/support! You can also call the Centre in Collingwood or Alliston. Both sites remain open.
• EarlyON virtual calendar is up for May! Follow on FB and visit the E3 website for more information.

Basic information
• Please wash hand with soap and water, 20 seconds, using a proven hand washing technique.
• Surfaces should be cleaned twice daily according to protocol.
• Public Health distancing measures will remain in place for the foreseeable future.

Our sources

Practice Good Respiratory Etiquette
• Wash your hands often with soap and water, for 20 seconds, or use hand sanitizer when soap and water are not available;
• Avoid touching your eyes, nose, and mouth unless you have just washed your hands with soap;
• Cover your coughs and sneezes with a tissue or your arm, not your hand;
• If you or a member of your family are sick, stay home. And please, do not visit our programs or residences to limit the chance those in our care from becoming ill.

Your Steering Committee:

Christine Vallis-Page Scott Kelly Peter Doner
Tracy Nancekivell Patricia Green Lori McKean
Heather Grasman Deborah Sauvé (JH&SC) Irene Currie(JH&SC)
Salvina Lutz (JH&SC) Kim Saunders Nancy MacDonald
Cindy Boyce Robin Galati Melanie Cathcart
Shannon Mathieson

Visit our website for all the memos under about us > news.

Keep in mind that directions will change rapidly and will require fluidity. These are unusual times and we are thankful for your continued support.


We thank you for your dedicated work and support to some of our most vulnerable Ontarians.

Best regards,

Christine Vallis-Page